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Troubleshooting. Technical support. Help desk specialist . These are just a few of the job functions you’ll perform in your job as a computer support specialist. In as little as two years, you can earn your associate’s degree online and be well on your way to this career in information technology.
Computer support specialists work with computer hardware and software by installing, modifying, cleaning, and repairing computer systems. They may also troubleshoot and work as help desk specialists, responding to e-mail and telephone calls about computer problems. In essence, computer support specialists ensure that all computers in an organization run efficiently by solving any user problems.
Because they work to solve problems with computer systems, support specialists are often asked to give feedback to companies about the products they use.
Employment Outlook
In 2006 — according to the Bureau of Labor Statistics — the middle 50 percent of computer support specialists earned between $32,110 and $53,640. However, they can earn as little as $25,000 or as high as $68,000. For computer support specialists with bachelor’s degrees, the earnings can be much higher.
The job outlook for computer support specialists is a positive one. There is an expected 13 percent growth in jobs through 2016. Because of the widespread use of computers in business and industry, individuals who work in this field can expect to find work in schools, businesses, and in government jobs.
Earn an Associate’s Degree in Information Technology Online
If you want to become a computer support specialist, you can begin your career by taking college courses online. Although you may be able to get a job without a degree, many employers prefer to hire individuals with a college education.
If you take a full-time course load of 12-15 credit hours, you can earn your degree in as little as two years. Online degree programs allow you to work college around your life. If you work during the day, you can take study at night. The best part is that regardless of your location, you can earn a degree from any college anywhere. Instead of going to college, you can now bring the college to you.
Colleges and universities are making their college courses more user-friendly. For instance, with today’s technology, many instructors hold live classes online, record them, and make them available later for students to view. Some professors conduct live chats so that students can ask questions and get answers in real time.
If you want to become a computer support specialist, the first step is to find a college that offers online degree programs in information technology. Then, apply online. You should also contact the financial aid office and apply for grants, scholarships, and /or student loans. The sooner you begin, the sooner you can start your career as a computer support specialist.
